Refund policy
Refund Policy
At Rave Department, we want you to love your gear as much as you love a perfect set. If something goes wrong, we'll make it right — no drama, no runaround.
What We Cover
We offer full refunds for:
- Items sent incorrectly
- Damaged or defective products
How to Request a Refund
Refund requests must be submitted within 30 days of the purchase date.
To get the process started, reach out to us at support@ravedepartment.com with the following:
- Your order number
- A brief description of the issue
We're real humans on the other end. We'll get back to you and sort it out.
Care & Longevity
For best long-term results — and to keep your tee looking as good as the night you wore it — please follow the washing and care instructions included with your purchase.
Policy Updates
This Refund Policy may be updated at any time without prior notice. For the most current version, contact us at  support@ravedepartment.com
Last updated: March 2026